Basis for Recommendation
IÉ’s internal report, Post Incident Assessment into the Customer Response of the DART Derailment at Dun Laoghaire, made eight recommendations, the status of which could not be verified by IÉ-IM in a timely manner and not logged in a similar manner to safety recommendations which are logged in AIMS; in addition, the implementors of the recommendations of the CX Recommendation Plan do not appear to be formalised.